What Is A Check Call In Trucking
If you’re new to the trucking industry, you may have heard the term “check call” thrown around and not fully understood what it means. In this blog post, we’ll dive into what a check call is, why it’s important, and how it impacts the safety and efficiency of trucking operations.
First, let’s define what a check call is. In the trucking industry, a check call is a phone call or communication between a truck driver and their dispatch team to update them on their status and confirm their next steps. This might include their location, any delays or issues they’ve encountered, and their estimated arrival time at their next destination.
Check calls serve a few important purposes in the trucking industry. Firstly, they help trucking companies keep track of their drivers and ensure that they are safe and following the proper routes. They also allow dispatch teams to communicate with drivers about any changes in the schedule or delivery instructions. Additionally, check calls help trucking companies monitor and optimize their operations by gathering data on driver performance and efficiency.
There are a few different ways that check calls can be conducted. Some trucking companies use a system called “electronic logging devices” (ELDs), which automatically track a driver’s location and hours of service. This information is then transmitted back to the dispatch team, who can use it to schedule check calls or make any necessary changes to the driver’s route. Other companies may use a more traditional method of check calls, where the driver makes a phone call or sends a text message to their dispatch team to update them on their status.
Regardless of the method used, check calls are an important part of the trucking industry for a few reasons. Firstly, they ensure that drivers are following their schedules and meeting delivery deadlines. This is especially important in the fast-paced and competitive world of trucking, where delays can have serious consequences for both the trucking company and the customers they serve.
Check calls also help to ensure the safety of drivers and other road users. By keeping track of a driver’s location and ensuring that they are following the proper routes, trucking companies can reduce the risk of accidents and incidents on the road. Additionally, check calls allow dispatch teams to quickly respond to any issues or emergencies that a driver may encounter while on the road, such as a breakdown or medical emergency.
Finally, check calls help trucking companies gather data on their operations and make any necessary adjustments to improve efficiency. By tracking a driver’s location and performance, dispatch teams can identify any bottlenecks or inefficiencies in their operations and make changes to optimize their routes and delivery schedules. This can help trucking companies save time and money, as well as improve their customer service.
So, in summary, a check call is a communication between a truck driver and their dispatch team to update them on their status and confirm their next steps. It serves several important purposes, including ensuring that drivers are following their schedules and meeting delivery deadlines, ensuring the safety of drivers and other road users, and gathering data to optimize trucking operations. Whether you’re a new truck driver or a seasoned veteran, it’s important to understand the role that check calls play in the trucking industry and how they can help improve safety and efficiency.